Why Your Care Provision Needs An Automated Reporting System

Every Residential Care Home or Domicilliary Care Service Provider has a requirement to record information across many and sometimes unrelated fields. Everything from patient assessments, care provision, medicinal needs, tracking staff, staff records, building maintenance, incident reports, the list goes on and on.

Imagine if all these records could be recorded as the processes were carried out and stored in one system for future retrieval. That is no double handling of information, write once and save. Imagine if the information you need is available at the click of a button. Imagine if the data in the system could be queried to help you make better informed decisions. Imagine how much easier your initial patient assessments could be. Imagine how much time you could save on administration.

Administration is always a heavy burden in the Care industry because records need to kept and the methodologies are often time consuming and repetitive. A Care Management Software Platform must be designed to provide management and staff with automated reporting, so they are always up to speed on their resident’s and patient’s needs.

Why is Automated Reporting Important?

Care homes have a huge weight on their shoulders. With many residents or patients with many different requirements throughout the day, it can be difficult to keep up with everybody’s medical and personal needs. Especially when those records are in different places and formats.

This is why automated reporting systems are a much simpler method of adhering to all the day’s tasks. Instead of hunting down the next task of the day, automated reporting sends them to you. This saves your staff the leg-work and makes for more efficient and integrated care provision.

Why is Integrated Care Important?

Integrated care is the process of combining all a patient’s health needs in one place. It makes all a person’s medical history and needs readily available. One of the most common integrated care functions is to combine the knowledge of the different teams looking after a patient’s physical and mental health.

By integrating the care of an individual, it is not only beneficial to their safety and wellbeing, but it also makes the jobs of the professionals looking after them much easier and avoids potential mistakes that could lead to disastrous results. In a care home setting, this is crucial in providing better care management.

The Sandomu Solution

Sandomu is fantastic software specifically made for the care home sector and the purposes of integrating care and providing staff with timely information in one accountable care system.

The care management software offers carers integrated care information, a space for communication between staff to integrate within the care home as well, and a way to record care provided such as medicines administered. All of these capabilities are streamlined into one place which can be accessed on ipad, tablet or smartphone devices right in the pocket of your staff. They no longer have to waste time hunting down specific files throughout the day.

Sandomu is a modular system so you only need to use what you need. There are many modules to choose from and if something you need isn’t there we’ll create it for you.

The Sandomu system can also be customised for your business. That is logos, naming procedures for any task and even specialist functions or additional fields in existing forms. The Sandomu Care Management Platform really needs to be seen to appreciate the full value it can bring

Call today and arrange a demo and see how Sandomu can save you time and assist your business.

In the Social Care sector, it’s about time

An article in the Independent from 10 May highlights the plight of care home residents following a survey and report by the Care Support Alliance (CSA).  The report tells us the survey of 4000 adults who have experienced adult social care found that

  • 20% had gone without meals
  • 25% had gone without basic needs such as washing, getting dressed or going to the toilet
  • 25% needed hospital treatment
  • 5% had been delayed leaving hospital because of not being able to get the care they needed
  • 16% had care packages reduced despite their needs for care increasing or at least being the same and 40% said they felt lonely or isolated.

One care home resident told researchers “I haven’t been washed for over two months. My bedroom floor has only been vacuumed once in three years. My sheets have not been changed in about six months, and my pyjamas haven’t been changed this year. My care workers don’t have time for cleaning, washing or changing me.”

For me, much of what is problematic about the findings is boiled down to the last sentence – “My care workers don’t have time…”

A personal view

My mother passed away in the middle of last year after being diagnosed with cancer. In the 6 months before she died, she had a small group of care workers who came over to her home and provided care services for her.  I met with quite a few of them over this time and they were all amazing people, caring, friendly, professional and extremely overworked.

The tasks needed to care for someone are not always difficult or onerous, however they all need significant time to be done well.  Time is always in short supply because of all the other activities that carers must also complete to keep on the right side of government regulations and employer requirements.  An activity which takes 10 minutes to complete can also require the same, if not more time to write down.

In the same way an important activity missed due to time constraints or the patient not being available to be treated can take as much time to capture than performing the task itself. I saw all this for myself, sitting beside my mother at her home while the carers provided her with the best care they could with the time they had at hand.

Technology is part of the solution

As someone who has spent the bulk of his working life in IT, I can be accused of leaning on Maslow’s Hammer, but in this case the hammer does hit the nail squarely on the head. The way to allow carers to give the best quality care while also ensuring they collect information demanded by management, government, patients and family members/guardians is to give them systems which accelerates and simplifies the process of data collection and submission.

While this is not a panacea to all the ills in the sector, it does go a long way to lifting the overall level of care provided.  In addition, such a system should also provide care organizations with many other benefits, in areas like initial assessment and care plan development, asset/building management, incident records and follow up, and care quality assessments.

The Social Care system overall needs more funding. The problems highlighted in the CSA article do not require rocket science to fix.  Most of them merely require time – time for the carers, be they in care homes or in the homes of the cared-for, to get through the tasks with the professionalism and compassion most of them would dearly like to achieve.